Returns & Exchanges

At Ettinger, we want you to be completely satisfied with your purchase. If your item is not quite right, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the items in their original packaging, ensuring all tags are attached and the protective dust bags are included.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing